At Ascion Global Partners, we understand that in the hospitality industry, every guest interaction is an opportunity to create lasting impressions. With our CGEA, we delve deep into the intricacies of the guest journey, leaving no detail unexamined. The CGEA encompasses a comprehensive 175-point checklist, evaluating every facet of the guest experience, from reservations to sustainability. This in-depth audit equips you with actionable insights to elevate guest satisfaction and enhance your hotel’s reputation.